Buyer T&Cs
Private Luxury Events (PLE) is the home of luxury travel and organises TFest, Private Luxury, Amour and Wyred.
PLE is part of Worldwide Events Group Limited, 27 Furnival St, London, EC4A 1JQ, United Kingdom with the registered company number 3210436.
By submitting your PLE Buyer Profile, you are agreeing to the terms & conditions of PLE (the organiser) as set out below:
Data handling & protection
By entering your details on your PLE Buyer Profile, you agree to allow PLE to electronically retain your business data, contact details, & personal information within our database.
On confirmation of attendance, you agree for your data to be published on our digital networking platform. The platform allows you to update or make changes to your information at any time. Your contact details will not be displayed on the platform; however, they will be shared with the suppliers you have accepted a meeting with so that they can follow up.
This is a condition of attendance for all in-person, hybrid, and digital events. Should you not agree to this for any reason, please write to hello@privateluxuryevents.com. Furthermore, your company name/logo may be used on our website/s for information purposes only. No contact or business information will be displayed on these websites.
Your contact details will not be displayed on the platform; however, they will be shared with local suppliers who are organising services for you in the destination, as well as the suppliers you had pre-scheduled meetings with at the event, so that they can follow up.
Reference checking
In most cases, it is necessary to check one or all of the business references you provide via your PLE Buyer Profile. This is to ensure the high standard of the buyer community attending any of our events and to validate your participation. If you do not agree with this, please contact us at hello@privateluxuryevents.com, as we will need to seek an alternative method of reference checking from you, which will be subject to PLE Buyer Relations team approval.
Travel and accommodation
If you are attending an in-person event, your transfers to/from the airport where the event is due to take place and accommodation will be provided by PLE during the event dates. You will receive a contribution to your flights. It is your responsibility to ensure that you can travel on the dates you have selected and that you have the necessary and valid travel documentation (passport, visas if applicable). Travel to and from your local airport is not included and will not be reimbursed.
Covid safe events
By attending an event hosted by Private Luxury Events (including Private Luxury, TFest and/or Amour) you are agreeing to our covid safe policy. We ask all attendees to read, agree and adhere to this policy. Your agreement to attend our event is taken as confirmation of agreement to our covid safe policy.
Applications and cancellation policy
Acceptance of your application will be confirmed by email. PLE reserves the right to decline your application without reason, although our Buyer Relations Team would normally communicate honestly and directly on why any application for a certain event(s) may not be appropriate.
As a participating buyer, you agree to undertake your provided set of supplier meetings and networking experiences. Any departure from the published schedule will require the prior consent of the PLE Buyer Relations team. Unilateral decisions or non-participation in supplier meetings at any time prior or during the event may result in cancellation of your participation or the cancellation of your company’s attendance at future in-person, hybrid, or digital events hosted by PLE.
In the event of needing to cancel your participation (before or during) a digital event, such cancellations will require you to reschedule an equivalent number of meetings as those cancelled or missed by contacting our PLE Buyer Relations team at hello@privateluxuryevents.com. These meetings will need to be made up within 2 weeks of the event dates. Failure to make up your meetings may result in an indefinite ban on you or your company attending any future in-person, hybrid, or digital events hosted by PLE.
If you attend an in-person or hybrid event, such cancellations may also entail financial implications for which you would be held responsible. You will be liable to pay the cancellation fee of 500 Euros for European and Middle East events or 700 US dollars for American events. Your participation is governed by English law.
The only exception to this will be if you can find a suitable replacement, subject to PLE’s approval. In this instance, if you attend an in-person event you may be charged the cost for the replacement delegate’s flight or, when possible, the name change fee on your original flight ticket. It is advisable to purchase travel insurance against cancellation for unforeseen circumstances. Please also note that appropriate travel insurance and any visa arrangements are your own responsibility.
Event format & content
When available, the format and content of the events will be displayed on our website.
We reserve the right to make changes to the event format and content. Should the event format change from in-person to hybrid or in-person to digital, your attendance will remain unchanged and you will still be committed to attending all your meetings.
Rewards programme
Occasionally, PLE will offer rewards and incentives in the form of travel vouchers to eligible participating buyers. Travel vouchers are nominative and non-transferable. Rewards such as travel vouchers are redeemed by fully participating in our in-person, hybrid or digital events. This includes attendance to your full set of supplier meetings and any educational or social activities that you are committed to. Failure to attend these sessions will result in the cancellation of your rewards programme. PLE also reserves the right to revoke your participation in the rewards programme for inappropriate behaviour or any other such reason raised by the PLE community.
These travel vouchers shall be redeemed exclusively through our dedicated travel management company, CT Business Travel, who will contact you directly once our Buyer Relations Team confirms you are eligible for the rewards programme. Vouchers need to be redeemed via a single transaction, can be used for either flight or hotel bookings, and must be redeemed within 18 months of issue.
In-person event venue & digital platform
You acknowledge that we may have to change the published venue for the event where it is an in-person event or the published delivery platform where it is a digital event, for reasons beyond our control and in such cases, you will not be entitled to cancel.
You are liable for any loss or damage which you may cause to an event venue and agree to adhere to all housekeeping rules, procedures, and policies (including policies as to behaviour and conduct) that may be in place at any venue.
If you have a disability or medical condition that requires special arrangements to be made, please notify us of your requirements when registering.
Publicity
We may use photographs, screenshots, and videos taken at events for publicity and marketing materials, including for use on our website(s). Your attendance at an event means that you may be featured in such photographs, screenshots, and videos and that you do not object to the taking of such photographs and video footage as detailed above. If you do not wish to be included in any photographs or videos, please notify the photographer and videographer at the relevant event prior to the footage being taken.
Rights in materials
All copyright and other rights (including all intellectual property rights) in materials provided to you during or for the purposes of any of our events (including, without limitation, notes, slides, brochures, articles, or case studies) are the property of PLE or that of our licensors. You are entitled to use such materials only for your own personal use. You are not entitled to copy such materials (except as permitted by law) nor are you entitled to use or authorise others to use such materials for any commercial purposes.
Liability
Event attendees shall be required to keep their personal belongings with them at all times. We accept no liability for damage to or loss of any of your property that you bring to an event.
Participation fee
There is a non-refundable participation fee of £200 applied as part of the hosted buyer programme for our 2024 events and Amour 2025, and a participation fee of £300 for our other 2025 events. All buyer fees collected before confirmation go towards improving the overall experience and quality of our events.
Event cancellation
In the case of event cancellation, the organiser will not be liable for any consequential damages or costs incurred as a result of such cancellation.
Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance that is caused by events outside Our reasonable control (“Force Majeure Event”) which includes any act, event, non-happening, omission, or accident beyond our reasonable control and includes in particular (without limitation): strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disasters; the impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; and/or the acts, decrees, legislation, regulations or restrictions of any government.
Privacy policy
PLE is registered under the Data Protection Act. Worldwide Events Group Limited is required to process relevant personal data regarding members of staff, event delegates (buyers and suppliers in this case) and customers as part of its operation and shall take all reasonable steps to do so in accordance with this Policy. The Freedom of Information Act 2000 and the Protection of Freedoms Act 2012 are also relevant to parts of this policy. To learn more, please view our privacy policy in full here.
